Privacy Policy

This Privacy Policy explains how URLSnow ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services at urlsnow.com. By using URLSnow, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information you provide directly:

• Account data — name, username, email address, and password when you register.
• Profile data — bio, avatar image, social media links, and any other information you add to your public profile.
• URL data — URLs, titles, descriptions, categories, and ordering information you submit through the platform.
• Communications — messages you send us via the contact form or email.

Information collected automatically:

• Log data — IP addresses, browser type, pages visited, and timestamps when you use our service.
• Health check results — HTTP status codes, response times, and error messages generated when we check your URLs.
• Cookies & local storage — session tokens and preferences to keep you logged in and remember your settings.

2. How We Use Your Information

• To provide, maintain, and improve the URLSnow service.
• To authenticate you and secure your account.
• To run automated health checks on your URLs and display results in your dashboard.
• To generate reports and statistics about your link portfolio.
• To send transactional emails (account confirmations, password resets, billing receipts).
• To respond to your support requests and inquiries.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

We do not use your data to serve third-party advertisements or sell your information to any third party.

3. Public Profile Data

Information you add to your public profile (username, bio, avatar, social links, active URLs) is displayed publicly at urlsnow.com/yourusername and is indexable by search engines. You control what appears on your public profile through your dashboard settings. You can toggle URLs off at any time to remove them from your public profile.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

• Service providers — We use trusted third-party providers for hosting, payment processing, and email delivery. They access only the data necessary to perform their functions and are bound by confidentiality agreements.
• Legal requirements — We may disclose information if required by law, court order, or government authority.
• Business transfer — If URLSnow is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
• With your consent — For any other purpose with your explicit permission.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, audit, or fraud-prevention purposes. Health check logs are retained for 12 months and then automatically purged.

6. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use essential cookies and local storage to:

• Maintain your authenticated session.
• Remember your preferences (e.g., active report range).
• Protect against cross-site request forgery (CSRF).

We do not use third-party tracking or advertising cookies. You can disable cookies in your browser settings, but this will prevent you from staying logged in.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you.
• Correction — Update inaccurate or incomplete information through your dashboard settings.
• Deletion — Request deletion of your account and associated data.
• Portability — Export your URL data at any time using the CSV export feature.
• Objection — Object to certain types of processing in specific circumstances.

To exercise any of these rights, contact us at privacy@urlsnow.com.

9. Children's Privacy

URLSnow is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to your registered address. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: privacy@urlsnow.com
• Contact form: urlsnow.com/contact